Help with new laptop

in Chit-Chat

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pet_cemetery • 2 March 2017 at 1:12 AM

Just bought it from the pawn shop fo like 90 buck. I didnt even play for an hour when it started doing blank screen but the power still is on.

When when i finally got it to come back on i got a blue error screen

fatal system error c00021a


How do you fix this? The laptop runs on Windows 7. I havent downloaded/instilled anything to it. I only concected it to Wifi

Female
237 posts

     

cami • 17 March 2017 at 11:57 AM

It would probably need a wipe and reload of the system itself. Also be sure to clean it up, if it has been sitting for a while. May have got a build up of dust and causes it to error.

Does it happen to overheat or get hot?

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