EC malfunction

in Problems & Bugs

Female
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skyfall4 • 14 March 2017 at 7:53 PM

Me and @ifi123 are experiencing this on our mobiles, iPhone.

So the top bar has disappeared and we can't access the drop down menu. The side bar has also turned white. Some particular pictures also won't load.

https://68.media.tumblr.com/7b756a0c3ac21777b3db6d51bfd34b42/tumblr_omtwzqa5491vtgu33o1_400.png

Has this happened to anyone else?

Female
1,589 posts

     

flowerlynx • 14 March 2017 at 7:59 PM

@skyfall4
That's kinda like what happened to me, actually. Can you post on walls?

Female
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skyfall4 • 14 March 2017 at 8:05 PM

@flowerlynx
Yes, I just can't access the drop downs... are you on an Apple device?

Female
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flowerlynx • 14 March 2017 at 8:19 PM

@skyfall4
Yes, I am. It fixed itself, though, but I can't post on walls. Or update my status. It's on and off... I updated my status earlier, I can't do it anymore.
Yeah, I'm on an Apple IPad.

Female
1,783 posts

     

skyfall4 • 14 March 2017 at 8:28 PM

Huh. Weird. This morning EC was fine. It was during lunch it happened! And only on Apple software, since my friend is on Samsung and it's perfectly fine there! 😱

Female
250 posts

     

ifi123 • 14 March 2017 at 8:35 PM

I've had problems today on my iPhone with both Chrome and Safari. I don't seem to be able to use the top bar at all, and notifications stopped appearing. Livepulse isn't working either O_o

Female
533 posts

     

shale • 14 March 2017 at 9:54 PM

@skyfall4

I'm also on iPhone and am now experiencing the disappearing top panel. Think this is a bug for someone to check out!

@orderedchaos
@ian
@jazzyleia
@april__
@mastergemma

Female
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skyfall4 • 14 March 2017 at 11:07 PM

@shale
Yeah! And some images won't load, and they are the same ones over and over again! Like not everything's fully loaded, but no matter how many times you refresh it, it's still there! 😱

Female
533 posts

     

shale • 14 March 2017 at 11:12 PM

@skyfall4

Yep that's exactly it!
I can click on the community tab to bring up the forum main page but can't hit anything else, I can open Mail but my notifications won't load.
Also, the TA is saved as a quick link for me but when I open it, can't click on any of the travels.
Not sure what's going on but it's quite bothersome!

*EDIT*

I can click the community tab but I can't actually see it, it's just the only clickable area on the grey bar that used to be the drop down menus lol

Female
1,589 posts

     

flowerlynx • 14 March 2017 at 11:12 PM

@skyfall4
For me, it's very much like that. I can't tell if you're online right now, to be honest. It's just a white filled box. It happens often. It doesn't load creatures, sometimes, and it does it very randomly.

Female
1,783 posts

     

skyfall4 • 14 March 2017 at 11:21 PM

@shale @flowerlynx
Yes! My drop down used to work, but now nothjng happens! Huh. My notifications load, but then everything else is broken XD

Female
1,589 posts

     

flowerlynx • 14 March 2017 at 11:26 PM

@skyfall4
For me, as well, it is not loading the gender pics below forum profiles. Below you, it has a box that says, 'female'. No picture. :?
Is it just Apple?

Female
1,783 posts

     

skyfall4 • 14 March 2017 at 11:52 PM

@flowerlynx
I HAVE BEEN RESTORED XD, yeah, only Apple O_O
Edit: no wait still can't access drop down, but my images have been restored O_O

Friend list is also looking weird O_O

Female
1,589 posts

     

flowerlynx • 15 March 2017 at 12:38 AM

@skyfall4
It's so weird, isn't it...
._.

Female
1,783 posts

     

skyfall4 • 15 March 2017 at 12:58 AM

@flowerlynx
Yeah.... O_O

Female
1,589 posts

     

flowerlynx • 15 March 2017 at 1:00 AM

@skyfall4
I'm thinking, really Apple? Fix your stuff! This annoys me so much.
The pull down tabs aren't appearing anymore. Good thing I already bookmarked livepulse as well as ark.

Female
1,783 posts

     

skyfall4 • 15 March 2017 at 1:01 AM

@flowerlynx
XD ahhh I have to go the long way to get to those places XD

Maybe it's Apple, maybe not, BUT PLZ GET THIS FIXED ITS DRIVING ME NUTS!!!!!

Female
4,590 posts

     

mastergemma • 15 March 2017 at 1:20 AM

@skyfall4 @flowerlynx @ifi123 @shale

I haven't heard of this happening.

So this is only occurring on iPhones, not iPads or Android etc?

Are your devices up to date (or not)? This may be an error in a new update (if there is one). I'm not an expert at anything phone related but I'll try.

I would suggest going into your Settings, go to Safari and try Clear History and Website Data.

Female
533 posts

     

shale • 15 March 2017 at 8:53 AM

@mastergemma

I followed your advice and this was the result:

http://tinypic.com/r/drf28m/9


Not sure what's going on but yes seems to be Apple related.
Also as I was writing this response my Safari app crashed.
I'm not experiencing this with any other site I visit through safari.

But, if I open Eggcave in a 'private' browsing window it loads correctly?? Strange lol


*EDIT*

I just had to double check but my phone is up to date.

Female
250 posts

     

ifi123 • 15 March 2017 at 8:57 AM

@mastergemma

For me, it's only on my iPhone and not the iPad. I checked and it's updated to the latest version. I followed what you said for Safari and at first it just crashed but now it seems to work. However, Chrome still has the problems I mentioned. I tried clearing browsing history for Chrome and it didn't work.

Female
1,589 posts

     

flowerlynx • 15 March 2017 at 10:05 AM

@shale
That happened to me this morning... I was freaking out. It fixed itself, though...
A lot of the time, pics don't load. That's a big issue.

Female
1,783 posts

     

skyfall4 • 15 March 2017 at 10:16 AM

@mastergemma
My phone is up to date, and I've tried clearing the browser cache, but it didn't work. Like Shale said, only EC seems kind of broken through Safari.

Edit: my Safari crashed too. Like, really often before this error happened, then it stopped crashing and this started happening.

Female
1,589 posts

     

flowerlynx • 15 March 2017 at 10:19 AM

@skyfall4
Hmmmm... mine's better now. Still, pics are funny and not loading.

Female
1,783 posts

     

skyfall4 • 15 March 2017 at 10:21 AM

@flowerlynx
Well, technically my phone's not letting me press clear website history and data ^^"

Edit: also realized everything's flipping slow. Cave won't load, notifications won't load, etc.

Female
1,589 posts

     

flowerlynx • 15 March 2017 at 10:57 AM

@skyfall4
That's what happened to me, too! Can you post on walls?

Female
533 posts

     

shale • 15 March 2017 at 11:00 AM

@flowerlynx @skyfall4 @mastergemma


And now to make things even more confusing, everything is working fine again, for me anyway.

Female
1,589 posts

     

flowerlynx • 15 March 2017 at 11:03 AM

@shale
My iPad did that too... it glitches out at random times, then fixes itself? It's very strange.

Female
1,047 posts

     

leafstarofskyclan • 15 March 2017 at 12:32 PM

@shale @flowerlynx @skyfall4 @mastergemma

I'm on an iPad, and the only problem I have is Safari crashing more often than it should. Well, so far...And it takes quite a while to load.

Female
1,589 posts

     

flowerlynx • 15 March 2017 at 12:37 PM

@leafstarofskyclan
Sometimes, the cave doesn't load.
You're on an iPad?

Female
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leafstarofskyclan • 15 March 2017 at 12:40 PM

@flowerlynx Yeah, I am. When I go to the Cave, I have to double click on the seventh cave attempt every day x.x

EDIT: I didn't double click the post button, and it just tried to post twice...

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