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Egg Cave Queue Service Outage

October 22, 2019 at 5:45 PM

Egg Cave Queue Service Outage

Egg Cave relies on an external queue service to process heftier system jobs like creature evolutions, certain notifications, updating happinesses, and sending verification emails. Our external queue service provider is having intermittent DNS problems, which is interfering with our ability to communicate with them and process these jobs.

Long story short: if you're waiting for a creature evolution or for some other system task to occur under your account (like a verification email or daily sign-in reward), these may be delayed. We will post an update once our queue service is fully restored. Some pages may return a 500 error during this time.

We apologize for any inconvenience caused.

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Update 9:22 PM ECT

The issues appear to be resolved now! Thank you for your patience.

Comments: 11

sparklefox • 22 Oct 2019, 6:34 PM

Ah, that explains a lot... Thanks for letting us know.

lexypie2006 • 22 Oct 2019, 9:00 PM

Thank you I did not know

jlya • 22 Oct 2019, 9:26 PM

Thank you! I thought it was just me.

shadowfaxe • 22 Oct 2019, 9:38 PM

Uhh just about a minute ago I posted something in the Forums and a 500 error thing popped out...? Just me? :/

xxcouchxx • 22 Oct 2019, 9:39 PM

@shadowfaxe Yeah, I tried feeding creatures and the error appeared. I believe they fixed it though.

bgunny • 22 Oct 2019, 10:14 PM

Ah, I was wondering what was up. I kept getting 500 or 419 error pages.

geenotorious • 22 Oct 2019, 11:42 PM

what should we do if we still get error pages?

wererage • 23 Oct 2019, 2:28 AM

Fast as always! Thanks for working hard to solve this problem.

wererage • 23 Oct 2019, 8:35 AM

Err... actually, it seems the 500 errors are back, sorry... TwT

Ian • 24 Oct 2019, 2:02 PM

@wererage what page did you get the 500 on? Let me know.

wererage • 24 Oct 2019, 2:04 PM

@Ian right now I'm not experiencing them anymore. It just happened a couple times this morning on creatures' pages as I was feeding (usually an hard refresh - CTRL + F4 - would solve the issue just fine, though).