re-naming bug

mib666666 • 2 September 2012 at 11:18 AM

i keep on trying to rename one of my pets but the name always goes to a different pet instead ☹️

karamel • 2 September 2012 at 11:22 AM

@mib666666 Are you sure you're selecting the right creature?

Which one are you trying to re-name (and what are you trying to rename it to)?

mib666666 • 2 September 2012 at 11:24 AM

yes i know i am selecting the right creature and the one im trying to rename is cgbn something (its just a bunch of letters) i am tring to name it ringo-starr

Deleted • 2 September 2012 at 11:56 AM

@mib666666 when you select a creature to re-name if the name you tried to re-name it as is already taken you have to select the creature again to try a different name hope this helped

mib666666 • 2 September 2012 at 1:02 PM

@izzfred the name was not taken though
pinging mods:
@meteorioid
@orderedchaos

goku • 2 September 2012 at 1:07 PM

@mib666666

Do you mean....for example...

You were trying to name a Berr "BerrofsantaC" and instead of giving the name to the Berr, it gave it to a Skreel?

Is that's what's happening? ._.

mib666666 • 2 September 2012 at 1:13 PM

@goku yup!

Deleted • 2 September 2012 at 1:44 PM

@mib666 oh then nevermind i have no idea what it is then

karamel • 3 September 2012 at 7:16 AM

@mib666666 Is the creature you're trying to rename this one?

I can't see any creature that has been named 'ringo-starr', so it's something to do with the fact that you're not even renaming it.

What's the message after you click 'Rename My Creature'?

(Make sure to ping me when you reply: @karamel.)

mib666666 • 3 September 2012 at 10:05 AM

@karamel yes that is the creature and the last one it went to was the creature named tiger witch i fixed back to its original name (tiger)

karamel • 3 September 2012 at 10:07 AM

@mib666666 What message are you getting when you click 'Rename My Creature'?

mib666666 • 3 September 2012 at 10:09 AM

@karamel it doesnt say anything! but my count of how many times i can rename a creature goes down

karamel • 3 September 2012 at 10:10 AM

@mib666666 Are you sure you're clicking 'Rename My Creature' properly? Sometimes it doesn't register your click.

mib666666 • 3 September 2012 at 10:11 AM

@karamel yeah and the name never shows up until the next day but i know why that is im just giving you a heads up (or you could tell me how to clean my thingy)

karamel • 3 September 2012 at 10:14 AM

@mib666666 Wait, I thought your problem was that you couldn't rename your creature AT ALL.

To clean your cache, go here: http://www.wikihow.com/Clear-Your-Browser's-Cache

From the FAQ:

I recently renamed my creature, but the name is still wrong on the creature image!

Sometimes your browser will continue to display an older, cached image of your creature. If you're seeing an incorrect name on your creature image, clear your browser's cache.

For instructions on how to clear your browser's cache, please click here (http://www.wikihow.com/Clear-Your-Browser's-Cache).

mib666666 • 3 September 2012 at 10:15 AM

@karamel ok i will try that

karamel • 3 September 2012 at 10:16 AM

@mib666666 But since you didn't actually rename your creature in the first place, it won't work...

Make sure you're clicking the right creature, then type in the name, then click 'Rename My Creature'.

mib666666 • 3 September 2012 at 10:22 AM

@karamel hmmm i think it worked... it shows up at the town hall but not at my cove... it will probably show up there tomorrow or something

karamel • 3 September 2012 at 10:25 AM

@mib666666 Yep, it worked, now's the time to clear your cache 😉 Then hard refresh its profile page (CTRL+F5).

mib666666 • 3 September 2012 at 10:25 AM

@karamel kk

Ian • 8 September 2012 at 3:09 PM

@mib666666

Based on my tests, renames have been going through properly. You know that a creature has been properly renamed when you receive a green confirmation at the top of the page after clicking "Rename My Creature."

If you're still seeing the old name, like @karamel said, you can clear your browser's cache because your browser still has the old name cached. Clearing it will fix this.

I hope that this helps! Topic closed.