Cash Shop Problem

in Problems & Bugs

63 posts

     

chocobosasuke1 • 13 September 2014 at 1:09 PM

Hello, I did make a ticket but I haven't had a reply for a small while now...


I purchased 500 CC via paypal but it's still not showing on my account.... What's going on....?

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4,315 posts

     

syndrome • 13 September 2014 at 1:14 PM

@chocobosasuke1

Sometimes when you buy with PayPal, it takes a while for the transaction to be completed.

63 posts

     

chocobosasuke1 • 13 September 2014 at 1:16 PM

could you give me a rough idea on how long or is it a different length each time? i'm a bit worried more than anything that something will glitch up somewhere lol

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syndrome • 13 September 2014 at 1:19 PM

@chocobosasuke1

The lengths of time vary.

63 posts

     

chocobosasuke1 • 13 September 2014 at 1:20 PM

oh, okay, thanks for letting me know 😊

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fakeworld • 13 September 2014 at 1:24 PM

@chocobosasuke1
The longest I've waited was
up to 10-15 minutes.


But this was also said on the Help & FAQ page.
"However, there are certain circumstances where PayPal requires us to manually verify your transaction."

So in this case, that may be the issue.

63 posts

     

chocobosasuke1 • 13 September 2014 at 1:25 PM

yeah i know :/ i'm mainly questioning due to the fact it's been over about 12 hours now i think :S not so sure

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fakeworld • 13 September 2014 at 1:28 PM

@chocobosasuke1
At least you sent a ticket, it'll probably take longer for a staff member to respond to a billing related issue. You'll get a reply soon.

63 posts

     

chocobosasuke1 • 13 September 2014 at 1:29 PM

i hope so 😊; i'm new to these kinda things so, sorry if i seem like a naggy person and stuff

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2,760 posts

     

fakeworld • 13 September 2014 at 1:33 PM

@chocobosasuke1
Lol not at all, it just seems like you're really inquisitive about when you'll be receiving your CC. That's not a bad thing 😃

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newlife • 13 September 2014 at 1:33 PM

@chocobosasuke1
The thing I found with PayPal, depending on where you live, it can take up to 2 days (although it really shouldn't)

63 posts

     

chocobosasuke1 • 13 September 2014 at 1:36 PM

that's good lol

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