Problem with CC o_O

in Problems & Bugs

Female
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pizza5pizza5 • 29 August 2011 at 3:17 PM

I paid 10$ for 1,000 CC, and i never got it o_O has this happened to any of you, cause im really mad right now!

I was just about to get my Nym D:

2,377 posts

     

ladybugheart • 29 August 2011 at 3:18 PM

I'm sorry this has happened to you. D: The same thing happened to my sister a while ago. My advice is to contact Ian about it. I really hope you get your Cave Cash!

Female
2,011 posts

     

pizza5pizza5 • 29 August 2011 at 3:20 PM

@ladybugheart

Thanks! I sent a ticket, and i hope the staff respond soon, before i can no longer get my Nym D:

Gender Fluid
297 posts

     

fate • 29 August 2011 at 3:25 PM

@Pizza5pizza5

Same thing had happened to me, I almost flipped because I spent $25. They're usually supposed to come in after a few minutes (15 minutes), but if you don't receive it any later than that it's always good to send in a ticket.
Don't worry, you'll get them!
C:

Female
2,011 posts

     

pizza5pizza5 • 29 August 2011 at 3:26 PM

@fate

Id say its been around 10 minutes. If i do end up getting the CC ill feel stupid for sending the ticket T.T But thanks for the advice xD

Deleted • 29 August 2011 at 3:27 PM

@pizza5pizza5

That really stinks. $10? That happened to me yesterday, but I only did $5. I wasn't that mad though, It was only a chunk outta my allowance, not that bad. Yeah, the best idea is to send a ticket...I see you already have. Well, good luck!

@fate
15 minutes? It comes to me instantly ._____.

Gender Fluid
297 posts

     

fate • 29 August 2011 at 3:28 PM

@Pizza5pizza5

Aha, no problem.
I ended up waiting for 4 hours.
But that's because I didn't send in a ticket earlier.
xD

Female
2,011 posts

     

pizza5pizza5 • 29 August 2011 at 3:28 PM

@akarikitty

I feel depressed cause that 10$ was out of my birthday money D: But thanks! I hope i get it!

@fate

Ill wait till the end of today, then if i dont get it idk what ill do xD

Gender Fluid
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dreamer • 29 August 2011 at 3:29 PM

Ian hasn't been online in days. He'll probably take care of this when he comes back.

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ladybugheart • 29 August 2011 at 3:29 PM

I usually get my Cave Cash immediately after I buy it. 😋

Female
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pizza5pizza5 • 29 August 2011 at 3:30 PM

@ladybugheart

Yeah thats what happened to me the past 3 times i bought this stuff 😋

@dreamer

Yeah I hope so!

Deleted • 29 August 2011 at 3:31 PM

@pizza5pizza5

Everybody would feel kinda depressed because of that. Out of birthday money? Wow, I just keep all of that in the bank XD

5,632 posts

     

linpug • 29 August 2011 at 3:32 PM

I sent ian my mom's email (she bought it) then i got my CC @pizza5pizza5

Female
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pizza5pizza5 • 29 August 2011 at 3:32 PM

@akarikitty

Yeah thats what i did with the rest of it xD I get lots of money for my birthday, just from friends and family, so i figured i would take 10$ out of it to get a Nym or 2 xD

@linpug

Yeah my mom bough mine 2, i hope my problem turns out like yours!

Female
2,115 posts

     

dionaea • 29 August 2011 at 4:00 PM

@pizza5pizza5

Don't worry too much, I'm sure you'll get it as soon as Ian comes online 😊

Female
2,011 posts

     

pizza5pizza5 • 29 August 2011 at 4:09 PM

@dionaea

Thanks! I hope so 😊

EDIT:

@ladybugheart
@dreamer
@fate
@akarikitty
@dionaea

I got my CC 😊

Male
1,991 posts

     

Ian • 5 September 2011 at 2:43 PM

@pizza5pizza5

If this ever happens again, be sure to submit in a Ticket right away (no need to post on the Forums). Submitting a Ticket will get your request resolved right away.

CC should appear in your account within 15 minutes of your purchase. If it doesn't, you are free to submit a Ticket.

Sometimes CC isn't automatically added to your account depending on the way your transaction was processed by Paypal or your geographic location (security issues).

Topic closed.

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