Site Blog

Sorry for the scare! Ark Victory Day page fixed.

There was a bug at the Ark Victory Day prize page that appeared to have transformed Cash Shop items into Lumps of Coal. After further investigation, we found that this was a page display glitch that showed these items transforming into coal when they didn't. In short, we have confirmed that no actual Cash Shop items have been destroyed by the Ark Victory Day prize page for the entire duration of the celebrations. This was a display glitch and only a display glitch.

When the Ark Victory Day prize page was designed, we designed it to ensure that it would not target either Cash Shop items or items that are marked as "retired" by us in your Inventory. We would never design a site feature that had the potential to take away your legitimate Cash Shop purchases.

Here's what you need to know:

• The Ark Victory Day prize page was designed to not target Cash Shop or retired items.
• The bug was that the Ark Victory Day prize page accidentally displayed that CC/retired items were transformed into lumps of coal but actually didn't do anything to these items.
• Any and all CC/retired items that the Ark Victory Day prize page displayed to have transformed into coal were actually left untouched and continue to remain in tact in your Inventory.
• No CC/retired items were lost on any of your accounts due to visiting the Ark Victory Day prize page.

This display glitch has been fixed. We are very sorry for the scare! The Ark Victory Day prize page has been and remains safe to visit. A notice that CC/retired items are not affected by this site feature has been posted on the Ark Victory Day prize page.

Tip: if you never want to lose any of your items to the Ark Victory Day prize page you can stash your Inventory items away in your Strongroom first. ;) An empty Inventory means that there's nothing for its experimental technology to potentially ruin!

Glitch Fixed: 30 Minute Wait Period

When "nothing happened" or "coal happened" at the Ark Victory Day prize page, you could immediately visit it again instead of having to wait 30 minutes. This bug has been fixed as well.

Glitch Fixed: Items In Transactions

Currently trading or auctioned items will no longer be targeted by the AVD prize page. This was an oversight on our part -- this was meant to be a part of its functionality from the start. If you would like for us to return any lost items in transaction to your account, please submit a ticket.

We sincerely apologize for any inconvenience caused.