I need some help!!!

in Help & Questions

Female
13 posts

     

dawn • 18 September 2012 at 8:13 AM

Hey everybody!

I have a question, some of my eggs are disappeard.

I don't know where they are. I didn't become a notice, that one of my eggs are dead.

So my question, it is possible, that anyone can steal them????

dawn

2,403 posts

     

evolutary • 18 September 2012 at 8:17 AM

@Dawn People can't steal your eggs unless your account was hacked, or scammed. Do you remember the name/ID of your creatures?

Female
13 posts

     

dawn • 18 September 2012 at 8:18 AM

I remember the name of my creatures

Female
2,811 posts

     

rileytibbles_side • 18 September 2012 at 8:18 AM

@dawn
It is possible that someone could have stolen them. They would have had to have hacked into your account though. I would recommend changing your password as soon as you can.
On the other hand, it could just be a glitch and the creatures did die, you just didn't get a notification. 😊



Can you give me the names of your creatures?

Female
13 posts

     

dawn • 18 September 2012 at 8:19 AM

@rileytibbles_side
ok, thank you for your help ^^

Female
2,811 posts

     

rileytibbles_side • 18 September 2012 at 8:21 AM

@dawn
If someone hacked your account, I can help you find the creatures if you give me a few of their names

Deleted • 18 September 2012 at 8:24 AM

@dawn
o-o I can help find them f I have the names too, rather the names are changed or if they are dead.

Female
13 posts

     

dawn • 18 September 2012 at 8:24 AM

@rileytibbles_side
@colett

im not sure the name, because it's a fantasy name:
Eeriekaey

Female
2,811 posts

     

rileytibbles_side • 18 September 2012 at 8:26 AM

@dawn
Since the creature isn't showing up in the Egg Cave database, it's likely that you are experiencing some sort of glitch

Female
13 posts

     

dawn • 18 September 2012 at 8:28 AM

@rileytibbles_side

thanks for your help, maybe it's really dead and I didn't get a notice....

Female
5,448 posts

     

Orderedchaos • 18 September 2012 at 8:45 AM

@dawn When did this creature disappear? and what type a creature was it?

Female
13 posts

     

dawn • 18 September 2012 at 11:43 AM

@orderedchaos

the problem is I don't know when it disappeared, and it was an eeriek.
The other are regulary from the cave.

Female
5,448 posts

     

Orderedchaos • 18 September 2012 at 11:48 AM

@dawn The best course of action would be to send in a ticket about this incident. That way Ian can look through the database to try and see what happened.

Female
13 posts

     

dawn • 18 September 2012 at 12:25 PM

@orderedchaos

maybe this is a stupid question, but how I do this?

Female
5,448 posts

     

Orderedchaos • 18 September 2012 at 12:26 PM

@dawn http://eggcave.com/contact Just fill out the Title and Message parts, then click Create Ticket and you are good to go. 😊

Female
13 posts

     

dawn • 18 September 2012 at 12:32 PM

@orderedchaos
thank you 😃

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