Travels Not Showing Up..?

in Problems & Bugs

Female
201 posts

     

satelliitti • 2 May 2015 at 3:52 AM

Hey everyone,

So I know yesterday there was an issue with images and such not showing up, and was wondering if anyone else is still having problems?

What I mean is that yesterday and today I put new travels on creatures that already had travels and some creatures that didn't and the travels aren't showing up on any of these creatures, no-matter what I do. It has been 8+ hours.

I've tried clearing my cache, a different browser, refreshing multiple times, logging in-and-out, and a few other things. Still my travels aren't showing up.

Is anyone else having this problem or is it just me? If it is just my computer, does anyone know what could be causing this and what I could do to fix it?

Fingers crossed!

Have a wonderful day everyone!

Male
2,760 posts

     

fakeworld • 3 May 2015 at 1:28 AM

I am having this problem as well. I hope it'll be able to get fixed soon.



*crosses fingers*

1,562 posts

     

shelby • 3 May 2015 at 10:19 AM

@satelliitti @fakeworld

I still had some issues but I haven't experienced anything yet today but I also haven't tried to use travels yet today.

It might take a few days for everything to get fixed and working properly.

I'll go ahead and ping some staff just in case they aren't aware of the issue continuing:

@OrderedChaos
@Ian

Female
740 posts

     

dafni • 3 May 2015 at 10:29 AM

Me too, and not only travels but also name changes take so much time to be visible in the profile page, while if you click on the creature's profile it is changed...

Let's hope this will be fixed soon, I actually experienced this even before 1st May sadly...

140 posts

     

tylandsya • 3 May 2015 at 10:34 AM

Impossible add some egg in cove list.... new cove list first, and now also old covelist...

Hard work to the team :/ Sorry for them.

Male
2,760 posts

     

fakeworld • 3 May 2015 at 11:29 AM

I don't know if this issue has been resolved or not, but the travel I applied to my creature is now showing.

Deleted • 3 May 2015 at 11:51 AM

I'm having the same problems.

When looking ad a creature's profile, the correct travel / name shows up, but when refreshing the cove, the names and travels aren't properly showing up.

Also, it seems there is a strange "glue" lag, that slos down almost everything. You have to wait a bit before being able to click on an user's wall to write on it, or to see the effects of "hide immortals / select all " at Tim's Food Shop. That applies for many other places, like the cave, as well.

Hope it'll be fixed soon! 😊

Male
2,059 posts

     

Ian • 4 May 2015 at 1:23 PM

@satelliitti @wererage @fakeworld @dafni @tylandsya

Are you all still experiencing this problem?

We're working on a fix ASAP!

Female
740 posts

     

dafni • 4 May 2015 at 1:27 PM

@Ian
Yes, I took off some travels from my side creatures 4-5 hours ago but in the main profile they are still showing, while if I click on the creatures' profile or check the recache page they are gone... Same with renaming.
I'm sure you will fix it 😃

Male
2,059 posts

     

Ian • 4 May 2015 at 1:30 PM

@dafni

Ok. Which ones specifically? Can you copy and paste the links to the creatures here?

Deleted • 4 May 2015 at 2:27 PM

@Ian
I'm still experiencing the problem, yeah. I mean, on the creature's profile the travel shows up, but in my cove, no matter how many times I refresh, the travel won't show up. Anyways, I noticed today the problem was fixed for the creatures I put travels on yesterday. For the creature I put the travel today (corlinn = goldentree meadows), it wasn't fixed... I supposed tomorrow it would? I'm not sure how this works. xD

Hope that helped & thank you very much for dealing with the problem! 😊

Female
740 posts

     

dafni • 4 May 2015 at 2:39 PM

@Ian

I changed the star colour and position of these one
http://eggcave.com/egg/73851

and took off the travel from these ones
http://eggcave.com/egg/1391067
http://eggcave.com/egg/1320978
http://eggcave.com/egg/1117130

Female
201 posts

     

satelliitti • 4 May 2015 at 4:41 PM

@Ian

Most of the travels I put on my creatures are showing up now, but there are still a select few that aren't.

I don't really mind if it takes a bit for the travels to show up on my profile because if I go to the creatures profile, the travel does show up there now. Before I was worried because they weren't but it's cool now. So take your time, I'm in no rush. 😊

Male
2,760 posts

     

fakeworld • 4 May 2015 at 6:08 PM

@Ian
This isn't a problem with just travels, my creature Vary evolved 1:32 pm ECT today, and it's still showing the previous stage in my cove. So the creature images aren't changing in no ones cove all together. The travels and stages still changing though, but not as quickly as it was before; it's just taking hours.


We have to go that specific creature's
profile to see the applied changes.

Male
2,059 posts

     

Ian • 5 May 2015 at 1:46 PM

@wererage @fakeworld @satelliitti @dafni

We've had some troubles with our caching system and we believe that we have fixed these issues.

Can you verify and confirm that these images are now displaying all of the correct information? I've done a double-check and all of the creatures posted here are displaying correctly in my browse.

Ping back and post here with your results.

Deleted • 5 May 2015 at 1:57 PM

@Ian
I've just put a random travel on a creature, I can confirm the travel now shows up, so I suppose you fixed it. Thank you very much! 😊

Female
740 posts

     

dafni • 5 May 2015 at 3:46 PM

@Ian

THANKS ❤️

Male
2,059 posts

     

Ian • 5 May 2015 at 4:23 PM

@wererage @dafni

So glad to hear that it's working!

Female
201 posts

     

satelliitti • 5 May 2015 at 5:14 PM

@Ian

Everything is working great now! Thank so much!

Have a lovely day! 😊

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