Negative XC

peachycupcake525 • 7 June 2017 at 1:54 PM

I thought the new click exchange was supposed to not drop below 0, but I currently have -2 XC.

Ian • 7 June 2017 at 4:22 PM

@peachycupcake525 I'm seeing that your current balance is 0 XC for this account. Has the issue resolved/fixed itself?

Please let me know. In the mean time, I'll take a look into how this might've happened.

peachycupcake525 • 7 June 2017 at 4:31 PM

@Ian I used the click exchange more, and it hasn't happened again. It's working fine, it just went below once.

Ian • 7 June 2017 at 4:44 PM

@peachycupcake525 gotcha. Yeah, technically XC can drop below 0 if there's a lot of traffic to your account/eggs, but it should auto self-correct by resetting your balance to 0 if you do another click around the Exchange.

Seems like our correction mechanism is actually working, even though it probably dropped negative for a few minutes or so. If this happens again, please create another topic and I can take a look again at our safeguards. But this is kinda expected behavior at the moment. 😊

Topic closed.