How to Change My Phone Number

glaphordesa • 1 week ago

Hello! My account is stuck on my old (now defunct) phone number, and I can't seem to find a way to change it at all. I send in an inquiry to staff about three weeks ago and still haven't heard anything back. Am I missing an option in my profile, or is this something I truly need to wait to contact staff about? Or, am I just outta luck?

heatherm19 • 1 week ago

@glaphordesa I had to do this awhile back, I *think* I remember that there is no simple way to just change your phone number, you have to do a 'reset' which will unlink any side accounts and you'll need to re-verify everything.
The option is in your preferences, but the direct link is: https://eggcave.com/preferences/accounts/reset
It gives more details on the process there.

glaphordesa • 1 week ago

Thank you so so so much!!! I was so confused!