Site Blog

Stargazing Notice

October 8, 2015 at 5:50 PM

STARGAZING NOTICE - We've received isolated, sporadic reports of players who appear to submit correct constellations but the game tells them that their constellation is incorrect.

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If there's a bug... we'll squash it! Just don't squash me! ;)


If you could swear that your constellation was submitted correctly and that it's a glitch, please follow these instructions to let us know about it:

  • Log the day and time that you submitted your constellation (use the ECT clock in the header!)
  • Take a screenshot of the constellation you attempted to solve and the error
  • Submit the screen shot and time to us via Tickets and we'll investigate


Thank you! Enjoy the game.

Comments: 43

immortalraven • 8 Oct 2015, 5:59 PM

Wish I'd have screenshot mine. Oh well happened only once and hasn't again

iceiceice • 8 Oct 2015, 5:59 PM

yes, i was sure one of them was correct. wanted to screenshot but was on mobile o-o

lykhaos117 • 8 Oct 2015, 6:36 PM

@iceiceice I'm not sure what mobile device you have, but if it's an iPad, you can press the circle thing on the edge of the front and the-

lykhaos117 • 8 Oct 2015, 6:37 PM

on/off button at the side simultaneously to take a screenshot. Hope this helps. 😊

novrain62 • 8 Oct 2015, 6:52 PM

I can't even see that image that is supposed to help you connect the dots. I'm blind to those 'stars' in the Halloween Park.

shirona • 8 Oct 2015, 6:58 PM

Got one :/

novrain62 • 8 Oct 2015, 7:08 PM

Do you just make it up? Like just pick a dot and draw from there with no rhyme or reason?

lykhaos117 • 8 Oct 2015, 7:21 PM

@novrain62 It shows what it's supposed to look like in the upper right corner next to the "you're searching for the ___ constellation."

animegirlalways • 8 Oct 2015, 7:56 PM

I guess luck is on my side, I haven't run into this issue so far.

firelost • 8 Oct 2015, 8:02 PM

It hasn't happened to me, but thanks for fixing it! 😃

raitonchidori • 8 Oct 2015, 8:05 PM

I don't think there's an error... Some constellations are just really confusing (close points). I got 2/3 😊

raitonchidori • 8 Oct 2015, 8:06 PM

Maybe, after we don't connect the right lines, should appear a green constellation behind to show what we had to do...

clbr6117 • 8 Oct 2015, 9:41 PM

Well, I don't think there is any error. :/ I've done almost 10, and got nothing wrong. :/

novrain62 • 8 Oct 2015, 10:10 PM

@lykhaos117 - oh, I think I get it now. You don't have to use all of the dots. I was trying to use them all. Correct?

lykhaos117 • 8 Oct 2015, 10:48 PM

@novrain62 Correct, you don't have to use all of the dots. 😊

evolutary • 9 Oct 2015, 1:59 AM

This happened twice to me but I didn't screenshot it. xd

noah • 9 Oct 2015, 3:20 AM

I had this error with the Clioney one the other day. Didn't screenshot it, sadly, but I'm 100% sure that what I submitted was correct.

raen • 9 Oct 2015, 3:48 AM

http://puu.sh/kDMIW/f1c88167bf.png I'm not sure if I should send this one. But c'mon, thats too much.. these tiny monsters. |>:C

mrsgiggles • 9 Oct 2015, 4:06 AM

We approve of this game. The reward/time ratio is so much better than the annoying travel scramble thingy! ❤️ this game!

kollais • 9 Oct 2015, 9:51 AM

How do we get travels from stargazing? I've solved near 10 constellations, I was quick, and still haven't got any travels. Is this bad luck?

kollais • 9 Oct 2015, 9:53 AM

Or am I doing something wrong?

jazzyleia • 9 Oct 2015, 10:47 AM

@kollais : It is completely random if you will get a travel or not. I haven't gotten any and I have probably solved over 20.

nanami • 9 Oct 2015, 1:59 PM

Stargazing is my favorite game now, i really love it! I got a Perspicuus Constellation Travel on my 3rd game

novrain62 • 9 Oct 2015, 5:18 PM

okay how do you screen save? I have one now that says it's wrong, but it's not wrong.

novrain62 • 9 Oct 2015, 5:23 PM

screen shot i meant

lykhaos117 • 9 Oct 2015, 8:16 PM

@novrain62 I'll try to help. 😊 What type of device are you using?

musicgurl333 • 9 Oct 2015, 11:28 PM

This is easily my favorite game at the Halloween Fair! 😃 So far I haven't experienced any issues.

inkpelt • 10 Oct 2015, 1:54 AM

Had trouble with the sherth, wish I'd screen shot it, was sure I had it 😊 Excited to hear about travels for this game!

kollais • 10 Oct 2015, 2:05 AM

@jazzyleia Oh, I see... Thanks)

inkpelt • 10 Oct 2015, 2:09 PM

Okay, I think the travel scrambling should be limited to the travels the Chimera actually sells. It seems a bit ridiculous to have trinkets

inkpelt • 10 Oct 2015, 2:10 PM

and now constellations included

jlihere • 11 Oct 2015, 12:05 AM

Its not a bug, its just impossible. I keep losing because one star is on top of the other and I pick the wrong conjoined one to connect to.

jlihere • 11 Oct 2015, 12:06 AM

Please, next year, don't make it harder each time (win or lose) and just make it random difficulty levels each time you play, because I ...

jlihere • 11 Oct 2015, 12:07 AM

liked this game this morning and now its really ticking me off. It's depressing that its frustrating instead of fun all of a sudden.

jlihere • 11 Oct 2015, 12:08 AM

Sorry, for the rant. Hope I didn't offend or annoy anyone.

misty_rose_ • 11 Oct 2015, 3:05 PM

I wish I had screenshot it, I had it right but it said it was wrong. :/

mrsgiggles • 12 Oct 2015, 1:34 AM

@inkpelt The game gives out trinkets? For which pet?

karenna19 • 12 Oct 2015, 11:51 AM

Happy Thanksgiving Canada! 😊

jazzyleia • 13 Oct 2015, 8:24 AM

@mrsgiggles : There is actually a travel for each constellation that you can get. They aren't trinket travels, but regular travels.

mrsgiggles • 13 Oct 2015, 9:58 AM

@jazzyleia Ah thanks. I only had one after playing so many. I'd probably sell it, since the stars get covered up if I put it on a pet.

Orderedchaos • 13 Oct 2015, 12:07 PM

@emilia Just click the Contact Us link at the bottom of any page.

jazzyleia • 13 Oct 2015, 12:11 PM

@mrsgiggles : Yeah. I think a lot of people will probably be buying them, myself included. 😃

thursdays_dove • 13 Oct 2015, 8:52 PM

I have done dozens of puzzles and not gotten a single travel. 😋

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