The travel I put on my Bauble is not showing up....

chaotic • 12 December 2013 at 11:50 AM

I put on a Treetop with Easter Eggs travel on my Bauble Stencils ..and...its not there? I did the recache thing too and nothing. Is anyone else having this problem? I seem to have lost my travel =(

Orderedchaos • 12 December 2013 at 11:52 AM

@chaotic The Bauble image was accidentally uploaded with a white background instead of transparent. This is a known problem that we just need to wait to have fixed.

chaotic • 12 December 2013 at 11:55 AM

@Orderedchaos - Ohhhhh ok. I did not know this. Thank you =) You can close the board now^^ Hopefully my background gets uploaded then when it's fixed xD

novrain62 • 12 December 2013 at 3:19 PM

I lost two travels trying to put them on the new Bauble

I did send a ticket 😊

emo_pattys • 12 December 2013 at 3:34 PM

I'm having the same problem ☹️.

thaliel • 13 December 2013 at 10:14 AM

oh that's why the travel won't show

emo_pattys • 13 December 2013 at 11:02 AM

Will this problem be fixed?