Trade Lost in Revision Update

in Problems & Bugs

Female
36 posts

     

eggberts • 25 April 2017 at 6:55 PM

Lot 752502 with Light_Shine, Ursoto--oo1, Lumisage--oo1, Yewefoh--oo1. Just made an offer of junk egg and was waiting for Cinderheart999 to accept when the transition started with no warning.

Male
2,059 posts

     

Ian • 27 April 2017 at 5:32 PM

@eggberts what specifically happened? Trades were not transferred in version 2.

You will need to re-create the trade on the version 3 site if it "went missing." All trades were canceled when we switched.

Please ping me back with any questions or concerns.

Female
36 posts

     

eggberts • 27 April 2017 at 5:49 PM

@Ian

Unfortunately I am not the seller but the buyer. I made the offer on the trade while waiting for the trade to be accepted the transition started. When I could get online I did see the seller was online and made contact. Not long after there were posts that the seller was going on vacation and sorry I may have to wait a few days as she was going away. I am still waiting.

Male
2,059 posts

     

Ian • 28 April 2017 at 3:32 PM

@eggberts I see. I'm sorry that the transition interrupted your transaction. You should be able to complete it when the seller is back online. I recommend getting in touch with them when they are back.

Again, very sorry for this. All trades and auctions were canceled during the move.

Topic closed. If you have any more concerns, please submit a new topic in this forum with a bug report or submit a ticket. 😊

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