Blank Creature Page

elluwah • 26 April 2017 at 9:45 AM

For the last few days one of my creatures has been showing up as a blank page. I have been clicking through my cove doing some feeding and whenever I click the next button to get to it, the page loads up but the whole white area where it displays the feed button, stats, the image, profile text, all of that isn't there. I just see the site background.

This is the creature link:
https://eggcave.com/egg/629682

I've tried this when logged in and not, through Chrome and Firefox, and on mobile. Nothing seems to work, and I'm curious if it's like this for anyone else? It's only this one page I'm having issues with.

evolutary • 26 April 2017 at 9:47 AM

@elluwah I just tried, and it doesn't work for me either. All I see is the site background as well. I have no idea why it's like that.

elluwah • 26 April 2017 at 9:49 AM

@evolutary Ahh, that's a shame. Thank you for testing it out, I'm glad to have a second opinion on it. 😊

evolutary • 26 April 2017 at 10:00 AM

@elluwah No problem! It is very strange, hope it gets sorted out. 😊
(I tried seeing if it was because of the species, but my own Skreel works fine)

Also I tried refreshing and the page sometimes partially appears for literally 0.1 second before disappearing again but I managed to screenshot what appeared. Here is what I got:

http://i.imgur.com/vZNHcMs.png

Not sure if that helps with anything, though. xD

elluwah • 26 April 2017 at 10:06 AM

@evolutary That does help, it lets me know that the stats are what they should be. It's not reset through the change to V3 or anything. 😊 Thank you!

evolutary • 26 April 2017 at 10:12 AM

@elluwah No problem! It took me a few tries but thanks to my fast reflexes I managed to screenshot it, haha. 😃 I hope the problem resolves itself. 😱

mastergemma • 26 April 2017 at 10:30 AM

This isn't an isolated incident.

When I try to go to this URL ( https://eggcave.com/forums/topic/23412 ) the same thing happens. It'll pop up for less than a second.


PS - love the creature name!

elluwah • 26 April 2017 at 10:38 AM

@mastergemma Oh I didn't know it was happening to other pages! I never came across any others myself. Is this something that happened during the transfer to V3?

And thank you, that's kind of you to say. ❤️

Ian • 26 April 2017 at 5:44 PM

@elluwah can you try temporarily clearing your creature's profile text (save it in safe place, of course!) and then loading your creature profile with no profile text, to see if it works?

There are some pages were long words and dividers (like ______) are breaking pages. Try this and ping me back with your results.

elluwah • 26 April 2017 at 6:29 PM

@Ian I can't get to the page to edit the profile text. There's no link to do it through My Cove, and when I try to manually type the address (adding /edit to the end of the url) it also comes up blank.

This is what both the creature page and edit page look like:
http://imgur.com/a/et56s

Are there any other ways to do it?

Ian • 27 April 2017 at 5:03 PM

@elluwah @mastergemma @evolutary should be all fixed now. Please let me know if you come across any other blank pages/creatures. 😊

elluwah • 27 April 2017 at 6:30 PM

@Ian Thank you so much for fixing it, it all works perfectly now! ❤️

Ian • 28 April 2017 at 3:24 PM

@elluwah so glad! Closing this topic. ❤️