Not showing in Shop Directory 'recently stocked'

snowywinter • 8 October 2021 at 1:09 AM

About a month ago I noticed my shop not showing up in 'recently stocked'. I figured maybe if I waited it eventually would. I eventually forgot about it. Now I stocked it again and I'm still not on the list all day (with periodic restocks.)

Do we just not see ourselves there when logged in anymore? (Or does it happen when you expand for more shop space? because that's about the time I stopped showing up on that list.)

singasong99 • 8 October 2021 at 1:25 AM

@snowywinter I can't answer this, but I just checked, and you're not on there on my screen too.

autumnstay • 13 October 2021 at 5:16 PM

Broooo this has bothered me forever! I actually finally came here to say this XD both the “recently stocked” and “recent r90+“ are bugged. I literally restock three times a day and I’m never on there. Only the “most items” and “biggest store” categories are accurate.

mastergemma • 13 October 2021 at 11:24 PM

@snowywinter @singasong99 @autumnstay

Thank you for reporting this, hopefully it can be fixed soon!

snowywinter • 14 October 2021 at 12:17 AM

Thank you to singasong99 and @autumnstay for the input

Autumn, as for 'recent r90+' have you checked further down the list? I don't know what the algorithm is, but as soon as I found myself on it, I was hardly above the middle of the page and it always lists the item oldest added until that one is sold, then then on. (It only added me near-ish the top of that list the first time I got on it.)
Thought I'd mention it just in case you only looked at the top of the list.
(But how odd if you never are on it it all. Glad we brought up these issues.)

.
and Thank you to @mastergemma and staff for addressing issues as quickly as concerns are raised. (It's great having actual humans to deal with on the customer service side of things!)

And I can concur with autumnstay that 'Most Items' seems to be accurate/updated live.

Ian • 14 October 2021 at 1:55 PM

@snowywinter @mastergemma @autumnstay @singasong99 hey all! You're 100% right on this. Check out the list now and try restocking some stuff. It should show up properly now.

Thanks for reporting!

snowywinter • 14 October 2021 at 5:40 PM

@Ian I put 'Candy Corn Coffee' in my shop at 5:32 PM and as of 5:40PM (Eggcave time) 'Recently Stocked' still isn't showing mine.
ping: @mastergemma

autumnstay • 14 October 2021 at 7:58 PM

Thank you so much for your quick reply! Unfortunately, I still don’t think it working. I just restocked an r100 and it’s not showing up on either list in the directory ☹️
@ian

Ian • 15 October 2021 at 12:15 PM

@snowywinter @autumnstay for these items, did you recently change their PRICE or did you physically add them from your Inventory to your Shop?

autumnstay • 15 October 2021 at 12:30 PM

I physically added them @ian

snowywinter • 15 October 2021 at 2:40 PM

@Ian
Completely new item to my shop. Added from Inventory.

(Thank you for trying to get to the bottom of this.)

Ian • 15 October 2021 at 8:18 PM

@snowywinter @autumnstay my apologies!

Give it another try. Should be fixed now. 😃 Please report back here.

snowywinter • 15 October 2021 at 9:10 PM

@Ian
I removed the coffee from the shop, put it back in, and voila! there I am in 'Recently Stocked', AND it's the most recent item too!
Thank you! 😃 *sparkling rainbow emoji*

autumnstay • 16 October 2021 at 6:07 PM

@ian it’s working!!! Thank you so much for the quick response and all the care you put into this site!!! ❤️❤️❤️

Ian • 17 October 2021 at 5:06 PM

@snowywinter @autumnstay yay! Fixed! Thanks for reporting and for playing. 😸

Happy to help. Topic closed!