502 Error page

in Problems & Bugs

Female
316 posts

     

sackname • 3 September 2020 at 7:04 PM

I heard some people getting "502 Bad Gateway - nginx" errors when trying to deposit/withdraw from the strongroom. I tested it myself and I get this error as well.

I also ran into the 502 error when trying to collect my till from the shop.

When running into this error, the deposit, withdraw, and till collection do not occur.

Is anyone else having this problem?

Non-binary
42 posts

     

kyris • 3 September 2020 at 7:08 PM

@sackname Yes! I made a post about this earlier - I still can't deposit/withdraw any EC and I get the same error message.

Female
5,402 posts

     

Orderedchaos • 3 September 2020 at 7:52 PM

I've passed this info along to Ian. Hopefully the bug will be fixed before too long now.

Female
1,867 posts

     

brookie • 4 September 2020 at 12:16 AM

I also cannot expand my cove and get the same error :/

Female
8 posts

     

alastrarra • 4 September 2020 at 12:18 AM

I can't collect my interest from the bank either. Still getting the 502 Bad Gateway nginx as was stated earlier.

Female
62 posts

     

tehuti88 • 4 September 2020 at 3:07 AM

Same, since yesterday early afternoon. :/

Female
1,863 posts

     

magenta • 4 September 2020 at 3:17 AM

just tested it myself right now, cant collect ec from till either ☹️

Agender
136 posts

     

asbe • 4 September 2020 at 5:09 AM

I have this error, too. Since this morning.

Female
1,314 posts

     

tamomo • 4 September 2020 at 5:23 AM

me too :c can't deposit/withdraw any EC

Demiboy
779 posts

     

blub • 4 September 2020 at 7:44 AM

Same! Just went to the forums to check if anyone else had the same problems.
I can't deposit, nor claim my daily interest (haven't tried to withdraw yet).

738 posts

     

dragonnn • 4 September 2020 at 9:52 AM

Also having this problem, just tried to claim bank interest and got this error.

Male
1,987 posts

     

Ian • 4 September 2020 at 3:56 PM

@sackname @kyris @brookie @alastrarra @Orderedchaos issues have been fixed! Please let me know if you run into any more errors with regards to this and the location where they occur. 😊

Gender Nonconforming
1,249 posts

     

frankenstein • 4 September 2020 at 4:08 PM

@Ian
@Orderedchaos

Hello! I was able to withdraw EC once to make a trade. A minute later, I went to withdraw more EC and received a "500 Server Error"

Non-binary
42 posts

     

kyris • 4 September 2020 at 6:47 PM

@Ian @Orderedchaos

Thank you devs for addressing this!

I'm now having the same issue @lokisonoflaufey mentioned. About two hours ago, I was able to withdraw/deposit without problem. Now, every time I try, I get a "500 | Server Error" message.

Female
4,265 posts

     

izziebee1017 • 4 September 2020 at 10:08 PM

@Ian i’m also having the same issue, i could deposit once today and now i can’t do any transactions, it says 500 server error

Female
62 posts

     

tehuti88 • 5 September 2020 at 1:47 AM

I got to collect interest yesterday afternoon, now it's saying 500 error. ¯\_(ツ)_/¯

Female
584 posts

     

hinokazes • 5 September 2020 at 5:08 AM

@Ian Yesterday after the issue was solved I could get the daily money and put some in my bank, but now I get a 500 server error message when I want to get my money... ☹️

Female
659 posts

     

eschla • 5 September 2020 at 5:25 AM

@Ian here the same at the Bank 500 error

Cis Woman
163 posts

     

smartie2742 • 6 September 2020 at 3:50 PM

@ian I've had this problem since yesterday. I can't collect my shop till or interest.

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